Snowflake Software Cookie Notice

Last updated: 06 April 2020

Cookie Notice

This cookie notice provides you with information about how Snowflake Software Limited uses “cookies”, or, similar technologies, on our websites, applications and other services (each, a “Service”) to enable us to understand how you interact with our Services, to improve your experience, and to allow you to use certain features, such as sharing content via social networks or other communications channels.

This notice also provides information about how third parties may use cookies or similar technologies in association with the operation of our Services.

1. About this Cookie Notice

This cookie notice applies when you use any of our Services that refer or link to this notice. This notice may be supplemented by additional cookie notices, or terms, provided on certain areas of the Service or during your interactions with us.

2. What are Cookies

Cookies are small pieces of data (text files) that are placed on your computer or device by websites that you visit or applications you use. Cookies are widely used in order to make websites and applications work, or work more efficiently, and help them remember certain information about you, either for the duration of your visit (using a “session” cookie) or for repeat visits (using a “persistent” cookie).

Below provides an overview of the first- and third-party cookies we use within our Services. Our Services are scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

  • Strictly Necessary Cookies
  • Functional Cookies
  • Performance Cookies

3. The categories of cookies used on our Services:

  • Strictly necessary cookies:These cookies do not store any directly identifiable information. However, they are necessary for the Service to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  You can set your browser to block or alert you about these cookies, but without these cookies, some or all of the services you have asked for may not function properly.
  • Performance cookies: These are analytics and research cookies that allow us to count visits and measure traffic, so we can measure and improve the performance of our Services. They also help us to know which pages are the most and least popular and see how visitors move around the site or application. This helps us to improve the way our Services work and improve user experience. All information collected through these cookies will be processed in an aggregated and anonymous form. You can set your browser to block or alert you about these cookies. Blocking these cookies will not affect the service provided you.
  • Functionality cookies:These cookies allow our Services to provide enhanced functionality and personalisation such as remembering the choices you make and your account preferences and to provide enhanced, more personal features. These cookies may be set by us or by third-party providers whose services we have added to our pages. You can set your browser to block or alert you about these cookies, but without these cookies, some or all of the services you have asked for may not function properly.

4. Your Right to Refuse Cookies that we use:

You can opt-out of each cookie category (except strictly necessary cookies) by amending your choices via the “cookie preference centre”, if provided by us and which is located on the footer of the corresponding website.

You can also prevent your browser from accepting certain cookies or have the browser require your consent before a new cookie is placed in your browser, or block cookies altogether by selecting the appropriate settings on your browser privacy preferences menu.

The links below will help you find the settings for some common browsers (please note that we are not responsible for the content of external websites):

Manage cookie settings in Chrome and Chrome Android and Chrome iOS
•Manage cookie settings in Safari and Safari iOS
Manage cookie settings in Firefox
Manage cookie settings in Internet Explorer
Manage cookie settings in Opera

For all other browsers, or, for alternative advice, help may be sought by visiting, or, via your device user manual, or, online help files.

5. Third Party Web Analytics and Advertising Services

Our Services may use Google Analytics, particularly within our marketing or free content sites, for the purposes of analysing visitor / customer site interactions including interactions with our online marketing campaigns. For information refer to the Google Privacy Policy, or, to opt out of Google Analytics tracking see: Google Analytics Opt Out.

You may also opt-out of other third party web advertising services that provide personalised advertising based on your online activity.  You can also configure your web browser to delete and / or block the use of cookies for any third party (see Section 4 for further information).

The following sites may be used to register your 3rd party opt-out preferences:

Please note: Clicking the links above will redirect you to the appropriate third party website. We are not responsible for the content of external websites.

6. Changes to Cookie Notice

We will update this cookie notice from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

7. Contact Us

For more information on our collection and use of the personal information, including details regarding your rights, please refer to our Privacy Policy.

If you have any questions, comments, complaints or requests concerning this cookie notice or our processing of your information, please contact: Data Protection Officer, Snowflake Software Limited, Quadrant House, The Quadrant, Sutton, Surrey SM2 5AS, United Kingdom. You can also contact the Data Protection Officer by e-mail on

Where it applies, you may also lodge a complaint with the data protection authority in the applicable jurisdiction.